Valley First

Telephone Banking

Valley First allows you to access your account, pay bills and transfer funds all using your touch-tone phone. Just one more way we're Keeping it Simple®.

Referral Perks

Refer a friend to open a new account—you get $50 and your friend gets $50!

Learn more


Key Features & Benefits

Telephone banking offers you complete flexibility and convenience to manage your busy life. It's easy to use, and gives you 24-hour access to your accounts from anywhere in North America.

  • Check balances and account transactions
  • Transfer funds within your membership
  • Stop payment on cheques
  • Receive details about your loans
  • Pay or retrieve bill information


Call: 1-800-667-8328

All you need is a personal access code (PAC) to starting using 24-hour telephone banking. Contact your local Valley First branch for details.

Have a question? Simply contact us and we'll provide you with the information you're looking for.


Use our contact form to send us a message—we'll be sure to reply to you with the details you're looking for shortly.

In Person

If you're more comfortable coming in to see us, we'd be happy to chat with you about the questions you have.

By Phone

If you’d like to call us, here is a complete list of our branch and insurance office numbers.